Terms of Use

Our personal data protection policy aims to establish a relationship of trust between you and our services, in order to offer you a positive experience, in a completely transparent manner.

Thanks to this policy, we will be able to take your requirements into account and meet your expectations.

To maintain your trust, Mon Bébé Cute primarily guarantees the respect of your personal data, as well as the confidentiality of our customers (hereinafter "Your data").

For complete transparency with you, and to guarantee you a secure use of our website https://monbebecute.com in all its available versions and related applications (hereinafter "Mon Bébé Cute"), we provide information on how we process your data, so that our services are always in line with the respect of your rights. In this way, we ensure the security, confidentiality, and non-alteration of your privacy and your data across all our platforms.

Our policy and we ourselves guarantee that all necessary precautions are taken to protect all your data and against its disclosure, loss, or alteration. This is why we provide you with all the elements to easily understand how we process your data. This data will only be stored for the time necessary for the determined management and processing. You will, of course, be able to access and modify your data at any time, as it will be available in your personal Mon Bébé Cute spaces.

To this end, we strive to take all necessary measures to comply with applicable data protection law.

Thus, the undersigned Mon Bébé Cute commits, through this personal data protection policy, to respect the essential principles of the General European Regulation and French law regarding personal data protection, by providing you with information concerning the existence and methods of data processing applied here (paragraph 3), the rights you have concerning your data, as well as by applying these rights ourselves (paragraphs 6 and 10). Any information relating to possible transfers to a third country or recipients is also made available, as well as the storage time of collected data (paragraph 5) and security measures (paragraph 9).

WHO ARE YOU?

When we refer to "you" in this Personal Data Protection Policy, it is simply because it is directly related to you and concerns you as a customer of Mon Bébé Cute, if you have placed an order on the https://monbebecute.com website, if you have created a customer account but have not ordered any products or services, or if you have browsed the https://monbebecute.com website as a visitor without having created a customer account or placed an order.

WHO ARE WE?

Service Rafia Inc is a limited liability company (LTD), registered under number 1171701726, represented by Karim El Malki, as President and CEO, and whose registered office is located at 1200 Boulevard Saint-Martin Ouest, Suite 130, Laval (Quebec), H7S 2E4, Canada.

Service Rafia Inc publishes the website https://monbebecute.com and, as such, implements various processing of your data as data controller.

FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?

3.1. When do we collect your personal data?
Your personal data may be collected if you visit the website https://monbebecute.com (through the use of cookies), if you create a customer account, place an order, or agree to be a member of our newsletters (SMS, emails).

They are used to facilitate your navigation, personalize your experience, process your orders, offer installment payments, prevent fraud, make necessary refunds, and manage your customer reviews.

3.2. Your navigation on the website https://monbebecute.com
We process your navigation data on the legal basis of your consent.

3.3. Processing your orders

To manage and process your orders, we use your data.

Our use of it serves to manage mediation, customer relations (and those through social networks), our after-sales service and distance selling, our marketing and commercial prospecting actions for the website https://monbebecute.com, as well as for the management, deliveries, and transportation of orders.

The execution of the contract between the two parties (you and us) is the legal basis for processing this data.

The legal obligation of Mon Bébé Cute is the legal basis for processing for product recall management. Your consent or our legitimate interest are, depending on the case, the legal basis for processing for marketing and commercial prospecting actions. Your consent is for the implementation of "flash" payment.

3.4. Installment payments

For orders concerned by installment payments and for certain customers, your data is processed to enable us to offer you this type of payment. The application of the contract between the two parties is the legal basis for data processing. However, your consent remains the basis for processing your banking data.

3.4.1 Klarna

To offer you Klarna payment options, we may need to transmit your personal data, including your contact details and order details, to Klarna, so that Klarna can assess whether you meet the conditions to benefit from them and adapt them to your needs. Your transferred personal data will be processed in accordance with Klarna's privacy policy.

3.5. Customer reviews

To share your reviews with our customers and visitors and to allow you to leave your review on the website https://monbebecute.com, we use your data on the legal basis of your consent or legitimate interest.

3.6. Payment collection and fraud prevention

To enable payment collection and fraud prevention, we use your data.

Thanks to this, we can also ensure payment security.

The application of this contract between the two parties, as well as the legitimate interest of Mon Bébé Cute, as data controller, are the legal bases for this processing.

3.7. Mon Bébé Cute advertising agency management operations

Mon Bébé Cute's advertising agency operations are managed through the use of your data.

This will allow us to increase our customer and prospect data, manage the maintenance and technical activities of prospects, commercial statistics and advertising campaign studies, update the prospecting files of the organization in charge of managing opposition to telephone solicitation, solicitations, the establishment of our contests and lotteries or any other promotional operation except online gambling.

The legal bases for the aforementioned mentions are the user's consent or the legitimate interest of Mon Bébé Cute.

WHERE DOES YOUR DATA GO?

Your data is transmitted to several internal services of https://monbebecute.com

They are not sent to third parties, except in the situations specified below:

To process your orders, your personal data may be transmitted to several service providers whose specializations include banking transactions, customer relations, after-sales service, delivery, IT development, site management, or the provision of guarantees or insurance.

For the implementation of installment payments, your data may be shared with service providers such as payment and transaction centers (banks, etc.), or call centers for managing business processes or customer experience, or, for customer reviews, to a manager for collecting and processing customer reviews.

Mon Bébé Cute's advertising agency is managed, thanks to your data, by clients of the agency and advertisers.

DATA RETENTION

The data collected by https://monbebecute.com is kept only for the time and assistance necessary for the implementation and accomplishment of the operations mentioned in paragraph 3 of our personal data policy.

We retain certain data collected by https://monbebecute.com for a certain period.

In current archives for prospects, for 3 years from the last customer contact (they are therefore accessible by Mon Bébé Cute's services). We do not perform intermediate archiving of this data (as for data representing an administrative interest for certain services, such as litigation, retention periods are set by applicable prescription rules).

Regarding our orders, your data will be archived in current archives for 5 years from the end of the customer's use of the orders, and in intermediate archives for 5 years from the end of retention in current archives. The same applies to customers.

Regarding banking data, it is archived in current archives for the entire validity period of the credit card (plus one day). No intermediate archiving is performed for banking data.

Cookies and their use and duration are detailed in paragraph 7 of our policy.

EXERCISE OF YOUR RIGHTS

6.1. You have the right to request access, modification, and rectification of your Data.

6.2. You have the right to request the restriction of the processing of your Data.
Important clarification: to do this, you must contest the accuracy of your personal data during the time necessary for us to verify their compliance. Or, in the event that you believe that our use of your personal data is unlawful and you request a restriction of their use rather than erasure. We no longer need to use your data for the purposes mentioned in paragraph 3, but your data is still useful for the establishment, exercise or defense of your legal rights, in the event that you decide to exercise your right to object during the time necessary for verification to determine whether the legitimate grounds we pursue prevail over yours.

6.3. You have the right to request the deletion of your Data.
If you request the deletion of your personal data, Mon Bébé Cute will nevertheless be able to keep it in an intermediate archive format for the time necessary to fulfill its legal, accounting, and tax obligations.

6.4. You have the right to request the exercise of your right to object to processing carried out for commercial prospecting purposes.

  • In case of email prospecting: you have the right to request modification or unsubscription from newsletters by clicking on the "unsubscribe" hyperlink available in all newsletters, or by directly navigating to the contact page of the website https://monbebecute.com

  • In case of SMS prospecting: it is possible to unsubscribe by sending "STOP SMS" to 36007 by SMS, or by navigating to the contact page of the website https://monbebecute.com

    6.5. You have the right to transmit post-mortem prerogatives concerning the storage, erasure, and communication of your personal data.

    In the absence of such prerogatives, your successors and heirs may communicate with Mon Bébé Cute to access the uses of this data and allow for "organization and settlement of the deceased's estate" and/or to close the account on the website and/or request the cessation of processing of personal data.

    You may also request that your data not be communicated to a third party in the event of death.

    6.6. You have the right to claim your right to portability.

    6.7. You have the right to withdraw your consent concerning the processing based on this legal basis.

    Important clarification: If you decide to withdraw your consent, this will not affect the lawfulness of the uses made before your withdrawal of consent.

    6.8. You have the right, whenever you wish, to lodge a complaint with the competent supervisory authority (in France, the CNIL: www.cnil.fr).

    To exercise your rights, please send your complaint (accompanied by your email, name, surname, copy of your identity document, and postal address) to Mon Bébé Cute's data protection delegation by email at contact@monbebecute.com and/or by post to Service Rafia Inc, 1200 Boulevard Saint-Martin Ouest, Suite 130, Laval (Quebec), H7S 2E4, Canada.

    We will send you a response within a maximum of one (1) month after the date of receipt of the complaint.

    COOKIES

    7.1. What is a cookie?

    When you browse a website like Mon Bébé Cute, it may, depending on your choice, insert a text file on your device (computer, phone or tablet) through your browser.

    This text file is called a COOKIE. This cookie then allows the website, such as https://monbebecute.com, during the prescribed validity or registration period of the cookie, to identify your device when you make another visit.

    Only the issuer of a cookie can read or modify the information contained in that cookie.

    7.2. What are cookies used for on https://monbebecute.com?

    Different types of cookies can be categorized. Some are issued directly by Mon Bébé Cute and its service providers, but some sometimes come from third-party companies.

    7.2.1. Cookies issued by https://monbebecute.com and its service providers

    There are several categories of cookies that may be placed on your device when you browse our website:

    7.2.1.1. "Essential" Cookies
    These cookies are necessary to access our site, for example to place an order. Without them, some essential features might not work.

    7.2.1.2. "Analytical and Personalization" Cookies
    They are not mandatory but make it easier to search, optimize your user experience, target your expectations, and adapt our offers.

    7.2.1.3. "Advertising" Cookies
    These cookies present you with relevant advertisements based on your interests. They may come from Mon Bébé Cute or third parties.

    7.2.2. Cookies issued by third-party companies

    Some cookies on our site come from third-party companies, each having its own data protection policy.

    7.2.3. Cookies issued by third-party applications integrated into our site

    Certain integrated applications (e.g., social network "Share" or "Like" buttons) may deposit cookies that allow social networks to identify you, even without direct interaction.

    Privacy policy of major social networks:

Regarding our advertising network, we remind you, as mentioned earlier, that all our advertising spaces may contain third-party cookies (advertiser responsible for the displayed advertisement, third-party service providers of the advertiser...).

They can therefore, with these cookies and during their prescribed validity period, offer advertisements in the spaces made available for third-party advertisements, record the number of contents they offer in our spaces, know the audience of these advertisements and the number of clicks; thanks to this, they can claim the amounts due to them and establish their statistics. They can also know that your device is the one that previously visited another site containing one of their advertisements, and therefore target and personalize their content if necessary.

7.3. Options offered by your browser software (Internet Explorer, Firefox, Google Chrome, etc.)

Your browser software contains many options that you can set according to your preferences. Through this, you can then accept or not accept cookies on your device.

However, if you choose to accept the storage of these cookies on your device, then, during your visits to sites or content with cookies present, these will be automatically stored on your device.

According to your preferences, you can choose to activate a reminder asking you again if you accept or refuse cookies before their potential storage, or refuse this cookie storage on your device each time.

However, it is important to emphasize that the choices you make during this setting may modify or alter your internet browsing or certain sites or services that require the use of these cookies (such as placing an order on our site, for example).

In the event that you prefer to refuse these cookies on your device or delete those already stored, we decline all responsibility for the consequences of the alteration of the functioning of our services, which would result from the inability of our services to store or access the cookies that are necessary for their functioning.

7.3.1. How to choose your options according to your browser?

You have different options and choices available depending on your browser. To learn more, you can consult its help menu:

TRANSFERS OUTSIDE THE EUROPEAN UNION

Most of the time, your data is stored within the European Union.

However, when our service providers are in countries outside the European Union, we share some of your data with third countries, such as third countries where the European Commission has not assessed the level of compliance.

In this case, we do what is necessary to ensure that this data sharing is done in compliance with the relevant regulations and that the protection of your privacy and fundamental rights is guaranteed (for example, by using contractual clauses from the European Commission).

The data protection delegate can provide you with more information about data transfer, if you request it.

SECURITY MEASURES

Thanks to the technical and organizational measures we take, we can guarantee a level of security consistent with the risks to the rights and freedoms of natural persons regarding the points cited in point 2. For this, we take into account the origin, scope, context, costs, and state of knowledge, the purposes of the processing, but also the identified risks.

Furthermore, we are up to date with the PCI DSS payment card industry security standard, which reflects our commitment to security.

PROFILING AND AUTOMATED DECISION-MAKING

Through the automated processing we use (profiling, for example), you are subject to legal effects that affect you.

All of this is essential for the conclusion or execution of the contract that binds you to us.

This is how we can propose and carry out the automation of customer identification and "4x payment". The foundations of this operation are related to the analysis of different variables concerning the type of products, ordered services, or customer profile.

If the risk is assessed with these statistics as being too great (fraud/unpaid), then this payment method will not be offered.

However, if you wish, you can obtain human intervention even though decisions are automated, so you can express your opinion and/or oppose the automatic decision.

POLICY UPDATES AND REVISIONS

Our personal data policy will be updated as necessary to always comply with the regulations applicable to the protection of your data (at least every three (3) years).

All rights reserved – July 1, 2022 – Mon Bébé Cute


Last updated: April 25, 2025
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